Previous incidents

January 2026
Jan 10, 2026
1 incident

Webterior and Webterior Customer Hub are down

Downtime

Resolved Jan 10 at 07:44pm GMT

Webterior Customer Hub recovered.

3 previous updates
December 2025
Dec 24, 2025
1 incident

Degraded Performance on Client Websites Following Overnight Update

Downtime

Resolved Dec 24 at 11:42am GMT

A fix has been successfully deployed to all hosted WordPress sites. This has resolved the issues previously experienced, including slow load times and menu display errors on mobile devices.

We apologise for any inconvenience caused. The platform continues to be monitored over the next few hours, and so far, no further issues previously seen have been reported.

2 previous updates
November 2025
Nov 29, 2025
1 incident

Network & Connectivity is down

Downtime

Resolved Nov 29 at 03:37am GMT

Network & Connectivity recovered.

1 previous update
Nov 19, 2025
1 incident

Hosting Services Unavailable.

Downtime

Resolved Nov 19 at 10:04pm GMT

Following a platform reboot, Hosting Services have now resumed. Customer websites are now fully accessible and CPanel access has been restored.

2 previous updates